Ultimate Instagram Videos And Images Downloader API API ID: 12496

Unlock the ultimate solution for downloading Instagram videos and images seamlessly.
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Docs & setup
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The Instagram Downloader API is a powerful and versatile tool designed for users who want to effortlessly download videos and stories from Instagram. Leveraging the popularity of multimedia content on social media platforms, this API allows developers and businesses to integrate seamless downloading capabilities into their applications. With the Instagram Downloader API, users can easily retrieve and save videos, stories, and IGTV content from public Instagram profiles. The API offers a straightforward interface, enabling users to input a specific Instagram post URL and receive the downloadable video in return. This eliminates the need for complicated workarounds or third-party applications, making the downloading process as simple as possible. Features of the Instagram Downloader API include: 1. **Multi-Format Support**: Download videos in various formats, including MP4, ensuring compatibility with a wide range of devices and applications. 2. **User-Friendly Design**: The API is designed with ease of use in mind. With clear documentation and easy-to-follow examples, developers can quickly implement the downloader in their applications with minimal effort. 3. **High-Quality Downloads**: The API ensures that all videos and stories are downloaded in the highest quality available, preserving the original resolution and clarity for a better viewing experience.  4. **Privacy Considerations**: The API operates strictly within the parameters set by Instagram, respecting user privacy and copyright laws. It only allows downloads of public content, ensuring compliance with Instagram's terms of service. 5. **Efficient Performance**: Built on a robust backend, the Instagram Downloader API guarantees quick response times and reliable performance, making it suitable for high-traffic applications. This API is indispensable for social media managers, marketers, and creatives who wish to curate content, analyze trends, or create compilations from Instagram's vast library of videos and stories. Whether for personal use or professional projects, the Instagram Downloader API simplifies accessing Instagram's rich multimedia landscape, unlocking new possibilities for content creation and engagement. In summary, the Instagram Downloader API is your go-to solution for downloading videos and stories from Instagram, combining functionality, user-friendliness, and compliance, empowering users to harness the full power of multimedia on one of the world’s most popular social media platforms.

API Documentation

Endpoints


Support Reels, Posts,Threads,Stories,HighLights,Carousel Url .The getMedia endpoint is designed to retrieve multimedia content, such as images, videos, and audio files, from a specified source or database. It accepts parameters to filter the media based on criteria such as type, category, or user-specific tags and returns a JSON response containing metadata, including the media's URL, title, description, and associated tags. This endpoint is particularly useful for applications that require dynamic content delivery, such as social media platforms, content management systems, or e-learning environments, where users can access and display various types of media based on their preferences or search queries.



                                                                            
GET https://zylalabs.com/api/12496/ultimate+instagram+videos+and+images+downloader+api/23777/media
                                                                            
                                                                        

media - Endpoint Features

Object Description
url [Required] The URL of the Instagram media (Reels, Post, Story, Thread, Highlight, or Carousel). This is a required parameter.
cookie Optional Recommended to add Cookie when downloading Stories Your Instagram login session cookie (must include sessionid). It is highly recommended to provide your login cookie especially when downloading Stories, because: Many users hide their Stories from non-logged-in users Stories from private accounts are only visible when logged in and following them Significantly increases the success rate and availability of Stories Allows downloading Reels Highlights and archived stories (when available) How to get the cookie: https://www.cxb.wiki/blog/getcookie
Test Endpoint

API EXAMPLE RESPONSE

       
                                                                                                        
                                                                                                                                                                                                                                                                                                                                        {
    "id": "3885231845407288704",
    "shortcode": "DXrHcdPiW2A",
    "type": "XDTGraphVideo",
    "dimensions": {
        "height": 1136,
        "width": 640
    },
    "src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=dst-jpg_e15_tt6&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af0hDnFtuxSdn6Vb8NBdk3cxSyatwkUZZmjxgjv-dyZxNg&oe=69F71A83&_nc_sid=d885a2",
    "thumbnail_src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=c0.248.640.640a_dst-jpg_e15_tt6&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af1EQuYra2XDBFi8A9HvQQndzr7aGME87wOtqh6MKN0n1g&oe=69F71A83&_nc_sid=d885a2",
    "media_preview": "ABgqpUuKmCLKxEXI65zTRGd23uOtPrbqAzFFWTEq8sePyoq+R9bL1YFWGYbXAAU44x17\/wBas+d5iExc7QCfp\/iKqWFpv\/eP93svc\/8A1qfdTMGMSjaob+H0x7Vc6mrUElqNeYxpyVJ6n39OlFWo0UoOMnaQGPX0ornuuoWLIBWRdv8Aq9n\/AOqsudyzsVABJIJzyR0yPTjrW1H\/AKkf7ornSKLWuuzaLNOLIAH1oqKEDiipsSf\/2Q==",
    "video_url": "https:\/\/scontent-iad3-1.cdninstagram.com\/o1\/v\/t2\/f2\/m86\/AQOxPo-Bjdd_lbT_9RHnGhodEcv-odu1EPAAE12UCZ9NPC0hQqQ5BRNpLwPbmRs-Tf47m98EuRy_33t3pj7249LavTjjnzuWcdH26wk.mp4?_nc_cat=104&_nc_sid=5e9851&_nc_ht=scontent-iad3-1.cdninstagram.com&_nc_ohc=CVJ1Dulm5dQQ7kNvwG4WrwN&efg=eyJ2ZW5jb2RlX3RhZyI6Inhwdl9wcm9ncmVzc2l2ZS5JTlNUQUdSQU0uQ0xJUFMuQzMuNzIwLmRhc2hfYmFzZWxpbmVfMV92MSIsInhwdl9hc3NldF9pZCI6MTc5NDMyMzQ4MTAxODkzMDgsImFzc2V0X2FnZV9kYXlzIjowLCJ2aV91c2VjYXNlX2lkIjoxMDA5OSwiZHVyYXRpb25fcyI6NTYsInVybGdlbl9zb3VyY2UiOiJ3d3cifQ%3D%3D&ccb=17-1&vs=43099a1885af5896&_nc_vs=HBksFQIYUmlnX3hwdl9yZWVsc19wZXJtYW5lbnRfc3JfcHJvZC84RjQ2RjgzNTMzOEM5NTY0MTk0QTkxNEU1REUzRkRCRF92aWRlb19kYXNoaW5pdC5tcDQVAALIARIAFQIYUWlnX3hwdl9wbGFjZW1lbnRfcGVybWFuZW50X3YyL0ExNDNDNTI0NzA0MEEzMEIzMzAyQTgwNTU5NzM3MkJCX2F1ZGlvX2Rhc2hpbml0Lm1wNBUCAsgBEgAoABgAGwKIB3VzZV9vaWwBMRJwcm9ncmVzc2l2ZV9yZWNpcGUBMRUAACb419yP3dHfPxUCKAJDMywXQEwiDEm6XjUYEmRhc2hfYmFzZWxpbmVfMV92MREAdf4HZeadAQA&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&_nc_zt=28&_nc_ss=7a22e&oh=00_Af3hBmCRr_e-5pPfR5i9Tj-kokdRYdpcvgF0lWfhs7gT3A&oe=69F34771",
    "views": 10207,
    "likes": 4400,
    "location": null,
    "taken_at": 1777375838,
    "related": [],
    "video_duration": 56.266,
    "music": {
        "artist_name": "tws.ina2",
        "song_name": "Original audio",
        "uses_original_audio": true,
        "should_mute_audio": false,
        "should_mute_audio_reason": "",
        "audio_id": "26342601868743698"
    },
    "is_video": true,
    "tagged_users": [],
    "captions": [],
    "related_profiles": [],
    "media": [
        {
            "id": "3885231845407288704",
            "type": "XDTGraphVideo",
            "shortcode": "DXrHcdPiW2A",
            "dimensions": {
                "height": 1136,
                "width": 640
            },
            "src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=dst-jpg_e15_tt6&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af0hDnFtuxSdn6Vb8NBdk3cxSyatwkUZZmjxgjv-dyZxNg&oe=69F71A83&_nc_sid=d885a2",
            "thumbnail_src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=c0.248.640.640a_dst-jpg_e15_tt6&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af1EQuYra2XDBFi8A9HvQQndzr7aGME87wOtqh6MKN0n1g&oe=69F71A83&_nc_sid=d885a2",
            "is_video": true,
            "video_url": "https:\/\/scontent-iad3-1.cdninstagram.com\/o1\/v\/t2\/f2\/m86\/AQOxPo-Bjdd_lbT_9RHnGhodEcv-odu1EPAAE12UCZ9NPC0hQqQ5BRNpLwPbmRs-Tf47m98EuRy_33t3pj7249LavTjjnzuWcdH26wk.mp4?_nc_cat=104&_nc_sid=5e9851&_nc_ht=scontent-iad3-1.cdninstagram.com&_nc_ohc=CVJ1Dulm5dQQ7kNvwG4WrwN&efg=eyJ2ZW5jb2RlX3RhZyI6Inhwdl9wcm9ncmVzc2l2ZS5JTlNUQUdSQU0uQ0xJUFMuQzMuNzIwLmRhc2hfYmFzZWxpbmVfMV92MSIsInhwdl9hc3NldF9pZCI6MTc5NDMyMzQ4MTAxODkzMDgsImFzc2V0X2FnZV9kYXlzIjowLCJ2aV91c2VjYXNlX2lkIjoxMDA5OSwiZHVyYXRpb25fcyI6NTYsInVybGdlbl9zb3VyY2UiOiJ3d3cifQ%3D%3D&ccb=17-1&vs=43099a1885af5896&_nc_vs=HBksFQIYUmlnX3hwdl9yZWVsc19wZXJtYW5lbnRfc3JfcHJvZC84RjQ2RjgzNTMzOEM5NTY0MTk0QTkxNEU1REUzRkRCRF92aWRlb19kYXNoaW5pdC5tcDQVAALIARIAFQIYUWlnX3hwdl9wbGFjZW1lbnRfcGVybWFuZW50X3YyL0ExNDNDNTI0NzA0MEEzMEIzMzAyQTgwNTU5NzM3MkJCX2F1ZGlvX2Rhc2hpbml0Lm1wNBUCAsgBEgAoABgAGwKIB3VzZV9vaWwBMRJwcm9ncmVzc2l2ZV9yZWNpcGUBMRUAACb419yP3dHfPxUCKAJDMywXQEwiDEm6XjUYEmRhc2hfYmFzZWxpbmVfMV92MREAdf4HZeadAQA&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&_nc_zt=28&_nc_ss=7a22e&oh=00_Af3hBmCRr_e-5pPfR5i9Tj-kokdRYdpcvgF0lWfhs7gT3A&oe=69F34771",
            "views": 10207,
            "video_duration": 56.266,
            "accessibility_caption": null,
            "display_resources": [
                {
                    "src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=dst-jpg_e15_tt6&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi42NDB4MTEzNi5zZHIuZjcxODc4Lm5mcmFtZV9jb3Zlcl9mcmFtZS5jMiJ9&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af0hDnFtuxSdn6Vb8NBdk3cxSyatwkUZZmjxgjv-dyZxNg&oe=69F71A83&_nc_sid=d885a2",
                    "config_width": 640,
                    "config_height": 1136
                },
                {
                    "src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=dst-jpg_e15_tt6&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi42NDB4MTEzNi5zZHIuZjcxODc4Lm5mcmFtZV9jb3Zlcl9mcmFtZS5jMiJ9&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af0hDnFtuxSdn6Vb8NBdk3cxSyatwkUZZmjxgjv-dyZxNg&oe=69F71A83&_nc_sid=d885a2",
                    "config_width": 750,
                    "config_height": 1331
                },
                {
                    "src": "https:\/\/scontent-iad3-2.cdninstagram.com\/v\/t51.71878-15\/683819593_1537065184651361_5635239323584153985_n.jpg?stp=dst-jpg_e15_tt6&efg=eyJ2ZW5jb2RlX3RhZyI6ImltYWdlX3VybGdlbi42NDB4MTEzNi5zZHIuZjcxODc4Lm5mcmFtZV9jb3Zlcl9mcmFtZS5jMiJ9&_nc_ht=scontent-iad3-2.cdninstagram.com&_nc_cat=105&_nc_oc=Q6cZ2gEt1pcXj0QHBaOzSmT1_XOunXYy_IqmvzpqGukdAEkuO9IGFtnzcBRGaX1fOZTK6D8&_nc_ohc=85hw73s8_U8Q7kNvwF5G9cs&_nc_gid=thcfnyOGzoiDv8dHC_vFHA&edm=ANTKIIoBAAAA&ccb=7-5&oh=00_Af0hDnFtuxSdn6Vb8NBdk3cxSyatwkUZZmjxgjv-dyZxNg&oe=69F71A83&_nc_sid=d885a2",
                    "config_width": 1080,
                    "config_height": 1917
                }
            ]
        }
    ],
    "title": "Ternyata, Jihoon sempat datang ke audisi Red Bull \u2014 dia memakai topi putih (dan bahkan sudah memakai nomor peserta, jadi sepertinya dia memang berniat ikut audisi), tapi karena ada jadwal lain yang bentrok, dia pulang lebih dulu dan akhirnya tidak bisa ikut audisi \ud83e\udd79\n\nSemogah jihoon punya kesempatan di lain waktuu\ud83e\ude75\n\nCr .0bluue0 (x) ,\n\u2022 - - - - - - - - - \nAdmin: Dey\ud83e\uddc1\n \u2726 Follow @tws.ina2 for more updates \n\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030 \n#TWS #\ud22c\uc5b4\uc2a4 #247WithUs #TWS_PLEDIS",
    "description": "Ternyata, Jihoon sempat datang ke audisi Red Bull \u2014 dia memakai topi putih (dan bahkan sudah memakai nomor peserta, jadi sepertinya dia memang berniat ikut audisi), tapi karena ada jadwal lain yang bentrok, dia pulang lebih dulu dan akhirnya tidak bisa ikut audisi \ud83e\udd79\n\nSemogah jihoon punya kesempatan di lain waktuu\ud83e\ude75\n\nCr .0bluue0 (x) ,\n\u2022 - - - - - - - - - \nAdmin: Dey\ud83e\uddc1\n \u2726 Follow @tws.ina2 for more updates \n\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030\u3030 \n#TWS #\ud22c\uc5b4\uc2a4 #247WithUs #TWS_PLEDIS",
    "comments_count": 29,
    "comments_disabled": false,
    "comments_next_page": "{\"server_cursor\": \"QVFBLTdlQzRhMmdFc0hvMjJfN0F6eEMwbFp3LXJqbzdzeFpZVmxaZDBKSjVrWnZjTFZqdXZMVU14WW5UdU1oTnFIQjFWZ1R2eWFXLVlZM3dBVmRVZ0dDUA==\", \"is_server_cursor_inverse\": true}",
    "comments": [
        {
            "id": "17927578965255658",
            "text": "\uadc0\uc5ec\uc6e1 \u3160",
            "created_at": 1777397968,
            "owner": "xn_324ul",
            "owner_verified": false,
            "viewer_has_liked": false,
            "likes": 0
        },
        {
            "id": "17943731094012318",
            "text": "Dia secinta itu sama dance... Liatnya mewekbgt gweh",
            "created_at": 1777397638,
            "owner": "simp4treasure",
            "owner_verified": false,
            "viewer_has_liked": false,
            "likes": 0
        },
        {
            "id": "18124140751533980",
            "text": "proud of him, ambisi nya gapernah padam \ud83d\udd25",
            "created_at": 1777388556,
            "owner": "neeyaa_09",
            "owner_verified": false,
            "viewer_has_liked": false,
            "likes": 1
        },
        {
            "id": "18077811872546536"}],"_note":"Response truncated for documentation purposes"}
                                                                                                                                                                                                                    
                                                                                                    

Media - CODE SNIPPETS


curl --location --request GET 'https://zylalabs.com/api/12496/ultimate+instagram+videos+and+images+downloader+api/23777/media?url=https://www.instagram.com/reel/DXrHcdPiW2A/?igsh=MXdiZjdpa2l5NzFqZw==' --header 'Authorization: Bearer YOUR_API_KEY' 


    

API Access Key & Authentication

After signing up, every developer is assigned a personal API access key, a unique combination of letters and digits provided to access to our API endpoint. To authenticate with the Ultimate Instagram Videos And Images Downloader API simply include your bearer token in the Authorization header.
Headers
Header Description
Authorization [Required] Should be Bearer access_key. See "Your API Access Key" above when you are subscribed.

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Ultimate Instagram Videos And Images Downloader API FAQs

The getMedia endpoint returns multimedia content data, including images, videos, and audio files from specified Instagram URLs. The response includes metadata such as media type, dimensions, and URLs for the media and its thumbnail.

Key fields in the response include "id" (media identifier), "shortcode" (unique post reference), "type" (media type), "dimensions" (height and width), "src" (media URL), and "thumbnail_src" (thumbnail URL).

The getMedia endpoint accepts parameters such as the Instagram post URL, which allows users to specify the exact media they wish to download. Additional filters may include media type or category.

The response data is organized in a JSON format, containing nested objects for dimensions and URLs. Each media item is represented with its unique identifier and associated metadata, making it easy to parse and utilize.

Typical use cases include social media management, content curation, and trend analysis. Developers can integrate the API into applications for downloading and displaying Instagram media, enhancing user engagement.

Data accuracy is maintained by adhering to Instagram's public content policies. The API only retrieves publicly accessible media, ensuring compliance with Instagram's terms and reducing the risk of outdated or incorrect data.

Users can customize data requests by specifying different Instagram post URLs to retrieve specific media. This allows for targeted downloads of reels, stories, posts, and more, based on user needs.

Standard data patterns include consistent media types (videos, images) and structured metadata. Users can expect a uniform response format, making it straightforward to handle and display the retrieved media across applications.

The Instagram Downloader API supports downloading various media types, including Reels, Posts, Threads, Stories, Highlights, Carousel posts, Videos, and Photos. This versatility allows users to access a wide range of content from public Instagram profiles.

Users can ensure accurate downloads by providing the specific Instagram post URL to the getMedia endpoint. This URL directs the API to the exact media item, allowing for precise retrieval of the desired content.

The response data from the getMedia endpoint is structured in JSON format. It includes key fields such as "id," "shortcode," "type," "dimensions," "src," and "thumbnail_src," organized in a way that facilitates easy parsing and integration into applications.

Users can expect high-quality downloads, as the API retrieves media in the highest resolution available. This ensures that videos and images maintain their original clarity and detail, enhancing the viewing experience.

Yes, the API only allows downloads of publicly accessible content from Instagram. This ensures compliance with Instagram's terms of service and respects user privacy and copyright laws.

Developers can implement error handling by checking the API response for status codes or error messages. This allows them to manage scenarios where media may not be available or the provided URL is incorrect.

The response includes metadata such as media type, dimensions, and URLs. This information can be used to display media correctly in applications, ensuring that images and videos are presented with the appropriate size and format.

The current implementation of the getMedia endpoint is designed for single media item retrieval based on a specific URL. Users must make separate requests for each media item they wish to download.

General FAQs

To obtain your API key, you first need to sign in to your account and subscribe to the API you want to use. Once subscribed, go to your Profile, open the Subscription section, and select the specific API. Your API key will be available there and can be used to authenticate your requests.

You can’t switch APIs during the free trial. If you subscribe to a different API, your trial will end and the new subscription will start as a paid plan.

If you don’t cancel before the 7th day, your free trial will end automatically and your subscription will switch to a paid plan under the same plan you originally subscribed to, meaning you will be charged and gain access to the API calls included in that plan.

The free trial ends when you reach 50 API requests or after 7 days, whichever comes first. 

No, the free trial is available only once, so we recommend using it on the API that interests you the most. Most of our APIs offer a free trial, but some may not include this option.

 Yes, we offer a 7-day free trial that allows you to make up to 50 API calls at no cost, so you can test our APIs without any commitment. 

Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.

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Additionally, if you already have an active subscription in any of these currencies (USD, EUR, CAD, AUD, GBP), that currency will remain for subsequent subscriptions. You can change the currency at any time as long as you don't have any active subscriptions.
The local currency shown on the pricing page is based on the country of your IP address and is provided for reference only. The actual prices are in USD (United States Dollar). When you make a payment, the charge will appear on your card statement in USD, even if you see the equivalent amount in your local currency on our website. This means you cannot pay directly with your local currency.
Occasionally, a bank may decline the charge due to its fraud protection settings. We suggest reaching out to your bank initially to check if they are blocking our charges. Also, you can access the Billing Portal and change the card associated to make the payment. If these does not work and you need further assistance, please contact our team at [email protected]
Prices are determined by a recurring monthly or yearly subscription, depending on the chosen plan.
API calls are deducted from your plan based on successful requests. Each plan comes with a specific number of calls that you can make per month. Only successful calls, indicated by a Status 200 response, will be counted against your total. This ensures that failed or incomplete requests do not impact your monthly quota.
Zyla API Hub works on a recurring monthly subscription system. Your billing cycle will start the day you purchase one of the paid plans, and it will renew the same day of the next month. So be aware to cancel your subscription beforehand if you want to avoid future charges.
To upgrade your current subscription plan, simply go to the pricing page of the API and select the plan you want to upgrade to. The upgrade will be instant, allowing you to immediately enjoy the features of the new plan. Please note that any remaining calls from your previous plan will not be carried over to the new plan, so be aware of this when upgrading. You will be charged the full amount of the new plan.
To check how many API calls you have left for the current month, refer to the 'X-Zyla-API-Calls-Monthly-Remaining' field in the response header. For example, if your plan allows 1,000 requests per month and you've used 100, this field in the response header will indicate 900 remaining calls.
To see the maximum number of API requests your plan allows, check the 'X-Zyla-RateLimit-Limit' response header. For instance, if your plan includes 1,000 requests per month, this header will display 1,000.
The 'X-Zyla-RateLimit-Reset' header shows the number of seconds until your rate limit resets. This tells you when your request count will start fresh. For example, if it displays 3,600, it means 3,600 seconds are left until the limit resets.
Yes, you can cancel your plan anytime by going to your account and selecting the cancellation option on the Billing page. Please note that upgrades, downgrades, and cancellations take effect immediately. Additionally, upon cancellation, you will no longer have access to the service, even if you have remaining calls left in your quota.
After 7 days, you will be charged the full amount for the plan you were subscribed to during the trial. Therefore, it's important to cancel before the trial period ends. Refund requests for forgetting to cancel on time are not accepted.
When you subscribe to an API free trial, you can make up to 50 API calls. If you wish to make additional API calls beyond this limit, the API will prompt you to perform an "Start Your Paid Plan." You can find the "Start Your Paid Plan" button in your profile under Subscription -> Choose the API you are subscribed to -> Pricing tab.
Payout Orders are processed between the 20th and the 30th of each month. If you submit your request before the 20th, your payment will be processed within this timeframe.
You can contact us through our chat channel to receive immediate assistance. We are always online from 8 am to 5 pm (EST). If you reach us after that time, we will get back to you as soon as possible. Additionally, you can contact us via email at [email protected]

Please have a look at our Refund Policy: https://zylalabs.com/terms#refund


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