Trustpilot Company and Reviews Data API

Introducing the Trustpilot Company and Reviews Data API—a powerful tool for real-time access to comprehensive Trustpilot data. Seamlessly retrieve information on companies, businesses, reviews, categories, and more. Unleash the full potential of Trustpilot's rich data ecosystem with this exceptionally comprehensive API.

About the API:  

Trustpilot Company and Reviews Data API: Unleash the Power of Trustpilot's Rich Data

In today's digital landscape, Trustpilot stands as a beacon of transparency and trust, providing consumers with valuable insights into the companies and products they interact with. Now, the Trustpilot Company and Reviews Data API offers a gateway to this wealth of information, providing developers, businesses, and analysts with an exceptionally comprehensive tool to access Trustpilot's data in real-time.

A Window into the Trustpilot Ecosystem

The Trustpilot Company and Reviews Data API opens a window into the heart of Trustpilot, allowing users to search and retrieve an extensive array of data, including:

  1. Company/Business Data: Obtain detailed information about companies and businesses listed on Trustpilot. Access key details such as company names, locations, contact information, and more.

  2. Reviews: Dive deep into the world of customer reviews. Retrieve individual reviews, star ratings, and sentiment analysis to gain valuable insights into a company's reputation and customer satisfaction.

  3. Categories Data: Explore Trustpilot's categorization of businesses. Understand which industries and sectors companies belong to, enabling you to target your research or marketing efforts more effectively.

  4. Real-time Updates: Access data in real-time, ensuring that you have the latest information at your fingertips. Stay up-to-date with changes and trends in the Trustpilot ecosystem.

 

What this API receives and what your API provides (input/output)?

Retrieve companies and reviews based on your search criteria. 

 

What are the most common uses cases of this API?

  1. Reputation Management and Monitoring:

    • Companies can use the API to monitor their online reputation by retrieving and analyzing customer reviews and ratings in real-time. This enables them to address customer concerns promptly and maintain a positive online image.
  2. Competitor Analysis:

    • Businesses can perform competitive analysis by comparing their own Trustpilot data with that of their competitors. This helps in identifying strengths and weaknesses in their industry and developing strategies to stay ahead.
  3. Product Development and Improvement:

    • E-commerce companies can integrate the API to gather customer feedback and reviews on specific products. This data can be used to make informed decisions about product improvements and new feature development.
  4. Market Research and Trends Analysis:

    • Market researchers can leverage the API to gather insights into consumer sentiments and preferences within specific industries. This information aids in the creation of market reports and trend analysis.
  5. Customer Support and Issue Resolution:

    • Customer support teams can use the API to track and respond to customer reviews and complaints in real-time. This proactive approach to customer service helps in resolving issues quickly and improving customer satisfaction.

 

Are there any limitations to your plans?

Besides the number of API calls available for the plan, there are no other limitations. 

API Documentation

Endpoints


Search for companies / businesses on Trustpilot. Supports pagination and rating and review count filters.

 


                                                                            
GET https://zylalabs.com/api/2604/trustpilot+company+and+reviews+data+api/2605/get+business
                                                                            
                                                                        

Get Business - Endpoint Features

Object Description
query [Required] Search query / keyword
page [Optional] The page to return (each page includes up to 10 results). Allowed values: 1-100. Default: 1.
locale [Optional] Locale code to use. Corresponds to the country selector on the Trustpilot website footer. Allowed values: da-DK, de-AT, de-CH, de-DE, en-AU, en-CA, en-GB, en-IE, en-NZ, en-US, es-ES, fi-FI, fr-BE, nl-BE, fr-FR, it-IT, ja-JP, nb-NO, nl-NL, pl-PL, pt-BR, pt-PT, sv-SE Default: en-US
Test Endpoint

API EXAMPLE RESPONSE

       
                                                                                                        
                                                                                                                                                                                                                            {"status":"OK","request_id":"613eeee8-5158-4657-9e6c-d6eb5af3b25a","parameters":{"query":"bestbuy","locale":"en-US","page":"1"},"data":{"companies":[{"company_id":"46d47dac000064000500c460","name":"Best Buy","domain":"www.bestbuy.com","review_count":5364,"trust_score":1.3,"rating":1.5,"categories":[{"id":"promotional_items_store","name":"Promotional Item Store"},{"id":"business_to_business_service","name":"Business to Business Service"}],"website":"http://www.bestbuy.com"},{"company_id":"4bdc3bc50000640005059eed","name":"Bestbuy","domain":"www.bestbuy.no","review_count":8,"trust_score":2.2,"rating":2,"categories":[{"id":"electronics_technology","name":"Electronics & Technology"}],"website":"http://www.bestbuy.no"},{"company_id":"4bdbfc89000064000505764c","name":"Bestbuy","domain":"www.bestbuy.co.uk","review_count":31,"trust_score":1.5,"rating":1.5,"categories":[{"id":"electronics_technology","name":"Electronics & Technology"}],"website":"http://www.bestbuy.co.uk"},{"company_id":"5eab2391edd8020001797f88","name":"Bestbuy Softwares","domain":"bestbuy-softwares.com","review_count":236,"trust_score":4.7,"rating":4.5,"categories":[{"id":"software_vendor","name":"Software Vendor"}],"website":"https://www.yourcadstore.com/eshop/index.php","city":"Los Angeles","country":"United States"},{"company_id":"650bf31326c6ff8e9dedec0d","name":"Bestbuy In","domain":"bestbuy-in.net","review_count":1,"trust_score":3.2,"rating":3,"categories":[],"website":"http://bestbuy-in.net","country":"United States"},{"company_id":"5440050600006400057af746","name":"Best Buy Canada","domain":"bestbuy.ca","review_count":1173,"trust_score":1.5,"rating":1.5,"categories":[{"id":"electronics_technology","name":"Electronics & Technology"}],"website":"http://bestbuy.ca"},{"company_id":"4b98ce3f0000640005054c5e","name":"bestbuy-officechairs","domain":"www.bestbuy-officechairs.co.uk","review_count":397,"trust_score":4.6,"rating":4.5,"categories":[{"id":"office_furniture_store","name":"Office Furniture Store"},{"id":"office_refurbishment_service","name":"Office Refurbishment Service"},{"id":"office_equipment_supplier","name":"Office Equipment Supplier"},{"id":"office_supply_store","name":"Office Supply Store"}],"phone":"0800 042 4777","email":"[email protected]","website":"https://www.bestbuy-officechairs.co.uk","address":"Suite 10 Enterprise House,Southbank Business Park,","city":"Kirkintilloch","country":"United Kingdom"},{"company_id":"54d104520000ff00057d2ce7","name":"Bestbuy","domain":"bestbuy.dk","review_count":6,"trust_score":2.5,"rating":2.5,"categories":[{"id":"electronics_technology","name":"Electronics & Technology"}],"website":"http://bestbuy.dk","country":"Denmark"},{"company_id":"4bc7c7150000640005055848","name":"Best buy Sweden","domain":"bestbuysweden.com","review_count":31,"trust_score":2.7,"rating":2.5,"categories":[{"id":"business_services","name":"Business Services"}],"phone":"040-6152251","email":"[email protected]","website":"http://bestbuysweden.com","city":"Malmö","country":"Sweden"},{"company_id":"59fdb8c60000ff0005af84a2","name":"Bestbuy Solutions","domain":"www.bestbuysolutions.xyz","review_count":0,"trust_score":3.5,"rating":0,"categories":[],"phone":"844-600-3084","email":"[email protected]","website":"http://www.bestbuysolutions.xyz","country":"United States"}],"total_companies":84}}
                                                                                                                                                                                                                    
                                                                                                    

Get Business - CODE SNIPPETS


curl --location --request GET 'https://zylalabs.com/api/2604/trustpilot+company+and+reviews+data+api/2605/get+business?query=bestbuy&page=1&locale=en-US' --header 'Authorization: Bearer YOUR_API_KEY' 


    

Get all company reviews with extensive filtering and capabilities and pagination support



                                                                            
GET https://zylalabs.com/api/2604/trustpilot+company+and+reviews+data+api/2606/get+reviews
                                                                            
                                                                        

Get Reviews - Endpoint Features

Object Description
company_domain [Required] The domain of the company for which to get reviews (e.g.bestbuy.com).
page [Optional] The page to return (each page includes up to 20 results). Allowed values: 1-100. Default: 1.
locale [Optional] Locale code to use. Corresponds to the country selector on the Trustpilot website footer. Allowed values: da-DK, de-AT, de-CH, de-DE, en-AU, en-CA, en-GB, en-IE, en-NZ, en-US, es-ES, fi-FI, fr-BE, nl-BE, fr-FR, it-IT, ja-JP, nb-NO, nl-NL, pl-PL, pt-BR, pt-PT, sv-SE Default: en-US
Test Endpoint

API EXAMPLE RESPONSE

       
                                                                                                        
                                                                                                                                                                                                                            {"status":"OK","request_id":"fed8f922-8c68-4fb6-a5ed-6099acb5fe6c","parameters":{"company_domain":"bestbuy.com","locale":"en-US","page":"2"},"data":{"reviews":[],"rating_distribution":{},"review_language_distribution":{}}}
                                                                                                                                                                                                                    
                                                                                                    

Get Reviews - CODE SNIPPETS


curl --location --request GET 'https://zylalabs.com/api/2604/trustpilot+company+and+reviews+data+api/2606/get+reviews?company_domain=bestbuy.com&page=1&locale=en-US' --header 'Authorization: Bearer YOUR_API_KEY' 


    

API Access Key & Authentication

After signing up, every developer is assigned a personal API access key, a unique combination of letters and digits provided to access to our API endpoint. To authenticate with the Trustpilot Company and Reviews Data API REST API, simply include your bearer token in the Authorization header.
Headers
Header Description
Authorization [Required] Should be Bearer access_key. See "Your API Access Key" above when you are subscribed.

Simple Transparent Pricing

No long term commitments. One click upgrade/downgrade or cancellation. No questions asked.

🚀 Enterprise

Starts at
$ 10,000/Year


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The Trustpilot Company and Reviews Data API is a programmatic interface that allows users to access comprehensive data about companies, businesses, reviews, and categories on Trustpilot. It provides real-time access to Trustpilot's extensive database.

You can retrieve a wide range of data, including company details (such as names and locations), individual reviews, star ratings, sentiment analysis, and categorization information.

Yes, the API is designed to provide real-time data access, making it suitable for applications that require up-to-date information, such as customer support and dynamic reporting.

Yes, the API is designed for integration with a variety of applications and platforms. Detailed documentation and code examples are provided to facilitate integration.

While some technical knowledge is beneficial, the API is user-friendly, with comprehensive documentation and support available to assist users with varying levels of technical expertise.

Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.

Prices are listed in USD (United States Dollar), EUR (Euro), CAD (Canadian Dollar), AUD (Australian Dollar), and GBP (British Pound). We accept all major debit and credit cards. Our payment system uses the latest security technology and is powered by Stripe, one of the world’s most reliable payment companies. If you have any trouble paying by card, just contact us at [email protected]

Additionally, if you already have an active subscription in any of these currencies (USD, EUR, CAD, AUD, GBP), that currency will remain for subsequent subscriptions. You can change the currency at any time as long as you don't have any active subscriptions.

The local currency shown on the pricing page is based on the country of your IP address and is provided for reference only. The actual prices are in USD (United States Dollar). When you make a payment, the charge will appear on your card statement in USD, even if you see the equivalent amount in your local currency on our website. This means you cannot pay directly with your local currency.

Occasionally, a bank may decline the charge due to its fraud protection settings. We suggest reaching out to your bank initially to check if they are blocking our charges. Also, you can access the Billing Portal and change the card associated to make the payment. If these does not work and you need further assistance, please contact our team at [email protected]

Prices are determined by a recurring monthly or yearly subscription, depending on the chosen plan.

API calls are deducted from your plan based on successful requests. Each plan comes with a specific number of calls that you can make per month. Only successful calls, indicated by a Status 200 response, will be counted against your total. This ensures that failed or incomplete requests do not impact your monthly quota.

Zyla API Hub works on a recurring monthly subscription system. Your billing cycle will start the day you purchase one of the paid plans, and it will renew the same day of the next month. So be aware to cancel your subscription beforehand if you want to avoid future charges.

To upgrade your current subscription plan, simply go to the pricing page of the API and select the plan you want to upgrade to. The upgrade will be instant, allowing you to immediately enjoy the features of the new plan. Please note that any remaining calls from your previous plan will not be carried over to the new plan, so be aware of this when upgrading. You will be charged the full amount of the new plan.

To check how many API calls you have left for the current month, refer to the ‘X-Zyla-API-Calls-Monthly-Remaining’ field in the response header. For example, if your plan allows 1000 requests per month and you've used 100, this field in the response header will indicate 900 remaining calls.

To see the maximum number of API requests your plan allows, check the ‘X-Zyla-RateLimit-Limit’ response header. For instance, if your plan includes 1000 requests per month, this header will display 1000.

The ‘X-Zyla-RateLimit-Reset’ header shows the number of seconds until your rate limit resets. This tells you when your request count will start fresh. For example, if it displays 3600, it means 3600 seconds are left until the limit resets.

Yes, you can cancel your plan anytime by going to your account and selecting the cancellation option on the Billing page. Please note that upgrades, downgrades, and cancellations take effect immediately. Additionally, upon cancellation, you will no longer have access to the service, even if you have remaining calls left in your quota.

You can contact us through our chat channel to receive immediate assistance. We are always online from 8 am to 5 pm (EST). If you reach us after that time, we will get back to you as soon as possible. Additionally, you can contact us via email at [email protected]

To let you experience our APIs without any commitment, we offer a 7-day free trial that allows you to make API calls at no cost during this period. Please note that you can only use this trial once, so make sure to use it with the API that interests you the most. Most of our APIs provide a free trial, but some may not support it.

After 7 days, you will be charged the full amount for the plan you were subscribed to during the trial. Therefore, it’s important to cancel before the trial period ends. Refund requests for forgetting to cancel on time are not accepted.

When you subscribe to an API trial, you can make only 25% of the calls allowed by that plan. For example, if the API plan offers 1000 calls, you can make only 250 during the trial. To access the full number of calls offered by the plan, you will need to subscribe to the full plan.

 Service Level
100%
 Response Time
2,407ms

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