{
"endpoint": "trustpilot-reviews",
"count": 1,
"truncated": true,
"took_ms": 37587,
"items": [
{
"reviewId": "6af476553f55021462f7be0f",
"rating": 1,
"title": "I am extremely disappointed with the…",
"text": "I am extremely disappointed with the standard of service I have received from Amazon.\n\nUnfortunately, my recent experience has demonstrated a very poor and inefficient standard of service, both in the sales and order fulfilment process and in customer relations.\n\nThe customer service representatives I spoke with demonstrated a disappointing lack of professionalism, responsibility and problem-solving ability. Instead of taking ownership of the problem and providing a practical solution, I was repeatedly given generic explanations, unnecessary delays and responses that appeared to avoid responsibility.\n\nThe communication between different departments and third-party sellers was particularly inefficient. As a customer, I should not have to deal with internal administrative problems or repeatedly explain the same issue to different representatives.\n\nWhat makes this experience even more disappointing is that I have previously used Amazon and remember a time when the company demonstrated a much higher standard of professionalism, accountability and customer care.\n\nI genuinely remember Amazon as a company that took customer satisfaction seriously, dealt with problems responsibly and treated customers with respect.\n\nSadly, my recent experience suggests a significant decline in those standards.\n\nA company of Amazon’s size and reputation should employ properly trained, competent and professional customer service representatives who are capable of understanding problems, taking responsibility and delivering effective solutions.\n\nMy experience has seriously damaged my confidence and trust in Amazon.\n\nAmazon urgently needs to review the quality of its sales operations, delivery services and customer support. Customers deserve competent service, genuine accountability and respect – not excuses, delays and inefficient communication.\n\nI hope this feedback reaches senior management and results in meaningful improvements.",
"author": "Ahmad RAHIMI",
"authorCountry": "GB",
"reviewCountByAuthor": 4,
"date": "2026-11-11T16:06:13.000Z",
"experienceDate": "2026-11-10T00:00:00.000Z",
"verified": false,
"source": "invitation",
"companyUrl": "https://www.trustpilot.com/review/www.amazon.com",
"company": "Amazon",
"trustScore": 1.5,
"totalReviews": 50292,
"stars": 1.5,
"scrapedAt": "2026-11-11T16:08:08.352Z"
}
]
}
curl --location --request GET 'https://zylalabs.com/api/14935/customer+review+ratings+api/39022/get+trustpilot+company+reviews?companyDomains=https://www.trustpilot.com/review/www.amazon.com&limit=2' --header 'Authorization: Bearer YOUR_API_KEY'
Após se cadastrar, cada desenvolvedor recebe uma chave de acesso à API pessoal, uma combinação única de letras e dígitos para acessar nosso endpoint de API. Para autenticar com a Avaliações de Compradores API basta incluir seu token Bearer no cabeçalho Authorization.
| Cabeçalho | Descrição |
|---|---|
Authorization
|
Obrigatório
Deve ser Bearer access_key. Veja "Sua chave de acesso à API" acima quando você estiver inscrito.
|
Sem compromisso de longo prazo. Faça upgrade, downgrade ou cancele a qualquer momento.
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Comentários do Trustpilot para uma empresa, com avaliação em estrelas, título, corpo, país, data e resposta
Toda resposta é JSON com um campo de contagem um campo took_ms e um array de itens de registros planos prontos para armazenar ou consultar
Não. As solicitações são tratadas do lado do servidor; você apenas envia sua chave de API e os parâmetros descritos neste endpoint
Cada chamada lê a fonte ao vivo, então os registros refletem o estado da fonte de upstream no momento da solicitação
Você recebe um status de erro explícito em vez de um resultado vazio, então uma falha nunca é confundida com a falta de dados
Sim, cada endpoint limita o número de registros por solicitação; o máximo está indicado no parâmetro limite