{
"endpoint": "trustpilot-reviews",
"count": 1,
"truncated": true,
"took_ms": 37587,
"items": [
{
"reviewId": "6af476553f55021462f7be0f",
"rating": 1,
"title": "I am extremely disappointed with the…",
"text": "I am extremely disappointed with the standard of service I have received from Amazon.\n\nUnfortunately, my recent experience has demonstrated a very poor and inefficient standard of service, both in the sales and order fulfilment process and in customer relations.\n\nThe customer service representatives I spoke with demonstrated a disappointing lack of professionalism, responsibility and problem-solving ability. Instead of taking ownership of the problem and providing a practical solution, I was repeatedly given generic explanations, unnecessary delays and responses that appeared to avoid responsibility.\n\nThe communication between different departments and third-party sellers was particularly inefficient. As a customer, I should not have to deal with internal administrative problems or repeatedly explain the same issue to different representatives.\n\nWhat makes this experience even more disappointing is that I have previously used Amazon and remember a time when the company demonstrated a much higher standard of professionalism, accountability and customer care.\n\nI genuinely remember Amazon as a company that took customer satisfaction seriously, dealt with problems responsibly and treated customers with respect.\n\nSadly, my recent experience suggests a significant decline in those standards.\n\nA company of Amazon’s size and reputation should employ properly trained, competent and professional customer service representatives who are capable of understanding problems, taking responsibility and delivering effective solutions.\n\nMy experience has seriously damaged my confidence and trust in Amazon.\n\nAmazon urgently needs to review the quality of its sales operations, delivery services and customer support. Customers deserve competent service, genuine accountability and respect – not excuses, delays and inefficient communication.\n\nI hope this feedback reaches senior management and results in meaningful improvements.",
"author": "Ahmad RAHIMI",
"authorCountry": "GB",
"reviewCountByAuthor": 4,
"date": "2026-11-11T16:06:13.000Z",
"experienceDate": "2026-11-10T00:00:00.000Z",
"verified": false,
"source": "invitation",
"companyUrl": "https://www.trustpilot.com/review/www.amazon.com",
"company": "Amazon",
"trustScore": 1.5,
"totalReviews": 50292,
"stars": 1.5,
"scrapedAt": "2026-11-11T16:08:08.352Z"
}
]
}
curl --location --request GET 'https://zylalabs.com/api/14935/customer+review+ratings+api/39022/get+trustpilot+company+reviews?companyDomains=https://www.trustpilot.com/review/www.amazon.com&limit=2' --header 'Authorization: Bearer YOUR_API_KEY'
注册后,每个开发者都会被分配一个个人 API 访问密钥,这是一个唯一的字母和数字组合,用于访问我们的 API 端点。要使用 客户评价评分 API 进行身份验证,只需在 Authorization 标头中包含您的 bearer token。
| 标头 | 描述 |
|---|---|
授权
|
必需
应为 Bearer access_key. 订阅后,请查看上方的"您的 API 访问密钥"。
|
Trustpilot 对一家公司 的评论 包括星级评分 标题 正文 国家 日期 和回复
每个响应都是 JSON 包含一个计数 一个 took_ms 字段和一个准备存储或查询的扁平记录项数组
不 请求在服务器端处理 你只需要发送你的API密钥和此端点中描述的参数
每次调用实时读取源,因此记录反映请求时上游源的状态
您收到明确的错误状态,而不是空结果,因此失败从不被误认为没有数据
是的,每个端点限制每个请求的记录数量;最大值在限制参数中说明