The Trustpilot Feedback Extractor API provides structured access to publicly available business profile information on Trustpilot, enabling the retrieval of detailed data on business reputation and reviews. This API is designed for applications that require information on business credibility, customer sentiment analysis, reputation monitoring, review collection, or market intelligence across a wide range of industries and businesses.
When you submit a Trustpilot business profile URL, a domain, or a business ID, the API returns comprehensive profile information, including the business name, Trustpilot score, total number of reviews, review distribution, verification status, profile images, categories, website information, and additional metadata associated with the business’s presence on Trustpilot. The response is delivered in structured JSON format, making it easy to integrate into dashboards, analytics systems, CRMs, customer intelligence platforms, browser extensions, and business monitoring tools.
{"data": [{"review_rating": 5, "review_title": "Quick and helpfull support", "review_text": "Quick and helpfull support", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-08-06T18:42:16.000Z", "review_id": "689385e8d77c4115ae1addab", "author_title": "Tamas Forray", "author_id": "689385d9960069e61af6a9fe", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "HU"}, {"review_rating": 5, "review_title": "Kind and helpful :)", "review_text": "Martin was very kind and the information was helpful :)", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-28T07:28:56.000Z", "review_id": "68870a98e34c32cf5048acd8", "author_title": "\u00c9va L\u00e1ng", "author_id": "68870a81b7b817447b5eddf3", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "HU"}, {"review_rating": 5, "review_title": "Very accurate and precise and relevant\u2026", "review_text": "Very accurate and precise and relevant information", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-08T19:00:11.000Z", "review_id": "686d4e9b6a7e4fad23c07aec", "author_title": "Bilu Bilu", "author_id": "6059101bc44d4100196cad5d", "author_reviews_number": 3, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Accurate and reliable pricing", "review_text": "Accurate and reliable pricing ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-04T15:47:41.000Z", "review_id": "6867db7df1c032cc7dc60739", "author_title": "Charles Nduwuba", "author_id": "6867db742824b59a852d2dc2", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Metals-api.com API is really easy to\u2026", "review_text": "Metals-api.com API is really easy to use. Their documentation is great! Our account manager was so helpful in answering my questions about the data being returned from their API. I tried other companies APIs for metal pricing and they were just not responsive. It was great to find that metals-api.com was quick to answer all my questions.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-03T21:25:49.000Z", "review_id": "6866d93de19069f243988a28", "author_title": "Tim Courtney", "author_id": "660c7e3035b44500127fb459", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Very helpful", "review_text": "Very helpful ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-19T22:34:01.000Z", "review_id": "68547439b2654c534aa4f568", "author_title": "Thomas Petersen", "author_id": "6064d051e3c5e0001ae0eea9", "author_reviews_number": 4, "author_reviews_number_same_domain": 1, "author_country_code": "DK"}, {"review_rating": 5, "review_title": "I need some technical assistance and\u2026", "review_text": "I need some technical assistance and Martin that was on the chat, helped me with exactly what I needed, immediately, without delay, its a very efficient service and Martin assisted, despite me being not technical at all , he helped me with my query and solved my problem, thanks very much !!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-19T15:39:22.000Z", "review_id": "6854130a24b26afb59a5676b", "author_title": "Gary Kruger", "author_id": "685412e82824b56d20185bd8", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "ZA"}, {"review_rating": 5, "review_title": "Good customer support ", "review_text": "I had a question about my account and they were quick to solve it, and I appreciated all the help that they gave me in a timely manner.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-12T22:38:17.000Z", "review_id": "684b3ab97008ec198f288c34", "author_title": "CaratCam", "author_id": "684b3ab24e662dde863d7e10", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Very helpful", "review_text": "Very helpful", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-04T15:46:25.000Z", "review_id": "68404e30baf90612a56769c7", "author_title": "I Ali", "author_id": "68404e202f24786d320e4620", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Support team is excellent!", "review_text": "I dealt with Martin Pultrone recently, when a client needed to know the Troy per Ounce for LME-XCU price in the metals-api. He answered all the questions I had quickly and extensively, so proved incredibly helpful with my query. Based on this I'm assuming the whole support team is superb.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-05-12T11:25:26.000Z", "review_id": "6821be862f212c912e838471", "author_title": "Philip Withers", "author_id": "6821be80bf768b7870f7b0a7", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Quick and informative", "review_text": "Quick and informative", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-29T15:43:24.000Z", "review_id": "6810d77ce69464b6bdc8ee6c", "author_title": "Roxanne Palmrose", "author_id": "6810d775bf768b6d2fe6610c", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Martin was so respectful and help me to\u2026", "review_text": "Martin was so respectful and help me to solve my issue.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-10T15:16:28.000Z", "review_id": "67f7c4ace2f4543e744281a4", "author_title": "Dylan Vargas", "author_id": "67f7c4a48f8186342409a9c6", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "DO"}, {"review_rating": 1, "review_title": "Tried to downgrade my account last year\u2026", "review_text": "Tried to downgrade my account last year to lowest tier. They instead added the lower tier as a 2nd plan. I just assumed they billed me for the new package, and I was ok with this. Fast forward a year, and hours ago I get billed for both packages again. Mind you I only use 1 API key. They refuse to issue a refund for $199 even though I was just billed hours ago. They do this on purpose. Any other API or subscription you change the subscription, you don't add an additional subscription. They know full well what they are doing. ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-02T18:33:25.000Z", "review_id": "67ed66d522c2573f811c404c", "author_title": "Mike Koenig", "author_id": "67ed66cd89ee146555533c62", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Quick response", "review_text": "Quick response", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-02-21T17:28:11.000Z", "review_id": "67b89b8ba317bbf1d0296bf6", "author_title": "PasL", "author_id": "67b89b7f50283b50d21a800e", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "CA"}, {"review_rating": 5, "review_title": "Outstanding support", "review_text": "I don't want to describe the support simply as professional, because that description is inadequate. It was the kind of support what one hopes for and unfortunately rarely gets. Thank's!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-10-07T17:38:54.000Z", "review_id": "6704008e3119d2be532fd846", "author_title": "Roland Dietz", "author_id": "6079a301e21a2c001b40f6b0", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "DE"}, {"review_rating": 5, "review_title": "Good Support", "review_text": "I wrote to them to cancel my subscription after I decided not to go further with their platform", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-09-05T09:42:08.000Z", "review_id": "66d960d0cdfca905f35f19bb", "author_title": "Emmanuel Akinbo", "author_id": "66d960c66fcbef5b97846559", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "NG"}, {"review_rating": 5, "review_title": "Good service have used for years\u2026", "review_text": "Good service have used for years without issue. ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-06-11T16:36:41.000Z", "review_id": "666860f959e2db65d787dac6", "author_title": "Stephen Irvine", "author_id": "61251387e11cf10012b0b86d", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Great API!!!!", "review_text": "Great API!!!!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-05-28T00:26:35.000Z", "review_id": "6655089b1a3d3b72588306b1", "author_title": "Perly", "author_id": "66550839de935396ba007953", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "AR"}, {"review_rating": 5, "review_title": "Fast and accurate help with the API", "review_text": "Fast and accurate help with the API", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-05-13T23:19:59.000Z", "review_id": "664283ff35c59aa27245176a", "author_title": "Zoran", "author_id": "664283ee697970c3390549ea", "author_reviews_number": 1}],"_note":"Response truncated for documentation purposes"}
curl --location --request GET 'https://zylalabs.com/api/9931/trustpilot+feedback+extractor+api/18720/trustpilot?domain=google.com&page=1' --header 'Authorization: Bearer YOUR_API_KEY'
| Header | Description |
|---|---|
Authorization
|
[Required] Should be Bearer access_key. See "Your API Access Key" above when you are subscribed. |
No long-term commitment. Upgrade, downgrade, or cancel anytime. Free Trial includes up to 50 requests.
The API returns detailed reviews associated with a specific domain, including attributes such as star rating, review title, full text, language, publication date, author information, and likes received.
Key fields in the response include review_rating, review_title, review_text, language, publication_date, author name or alias, location, likes, and a unique identifier for each review.
The response data is structured in a JSON format, with each review represented as an object containing multiple attributes. This allows for easy parsing and integration into applications or dashboards.
The endpoint provides information on consumer experiences, including ratings, review content, author details, and engagement metrics like likes, enabling comprehensive analysis of customer feedback.
Users can customize requests by specifying parameters such as domain name, language, or date range to filter the reviews they wish to retrieve, tailoring the output to their specific needs.
Typical use cases include sentiment analysis, customer satisfaction tracking, competitive analysis, and enhancing customer engagement strategies by leveraging authentic consumer feedback.
Data accuracy is maintained through Trustpilot's verification processes, ensuring that only authentic reviews are accessible via the API, which helps in providing reliable insights.
Users can expect a mix of positive and negative reviews, varying lengths of review text, and diverse author backgrounds, reflecting a wide range of consumer experiences across different industries.
To obtain your API key, you first need to sign in to your account and subscribe to the API you want to use. Once subscribed, go to your Profile, open the Subscription section, and select the specific API. Your API key will be available there and can be used to authenticate your requests.
You can’t switch APIs during the free trial. If you subscribe to a different API, your trial will end and the new subscription will start as a paid plan.
If you don’t cancel before the 7th day, your free trial will end automatically and your subscription will switch to a paid plan under the same plan you originally subscribed to, meaning you will be charged and gain access to the API calls included in that plan.
The free trial ends when you reach 50 API requests or after 7 days, whichever comes first.
No, the free trial is available only once, so we recommend using it on the API that interests you the most. Most of our APIs offer a free trial, but some may not include this option.
Yes, we offer a 7-day free trial that allows you to make up to 50 API calls at no cost, so you can test our APIs without any commitment.
Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.
Please have a look at our Refund Policy: https://zylalabs.com/terms#refund
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