About the API:
This API has the ability to detect more than 149 semantic models dedicated to hostels, hotels, and B&Bs. This is the most complete API for review analysis.
This API will receive the review that your client gives, and it will deliver all the semantic models that are recognized and if they are good or bad reviews.
Monitor your reviews: Be able to detect if your customers are pleased or not with their stay. Recognize what is the best for them and what is the worst.
Create reports based on segments: Start creating your own reports and start measuring what are the things that your customers enjoy the most in your place, and what they think could be improved.
Have a better approach to your customers: After you have detected what your users like from your place, you could create content that highlights those addons or experiences that you know you offer like no one else.
Besides the number of API calls per month:
This endpoint returns all results in one output: general sentiment, aspects, categories, semantic analysis, and a semantic summary.
Run Analysis - Endpoint Features
Object | Description |
---|---|
text |
[Required] The review text you want to analyze |
title |
[Optional] The title of your review. Optional. |
{"general_sentiment":2,"categories":{"0":{"name":"hotel","count":1,"sentiment_score":2}},"aspects":{"0":{"name":"opinion","count":1,"sentiment_score":2}},"semantic_analysis":{"0":{"id_semantic_model":226,"name_semantic_model":"overall_good_satisfied","description":"The customer was satisfied in general, good overall, nice stay, good experience, good place, enjoyable experience, everything we needed, met my expectations, hotel was great","id_opposite_semantic_model":228,"category":"hotel","aspect":"opinion","feature":"overall good, satisfied","polarity":2,"segment":"Excellent Choice"}},"semantic_summary":{"0":"The customer was satisfied in general"}}
curl --location --request POST 'https://zylalabs.com/api/316/sentiment+analyzer+for+hotel+reviews+api/257/run+analysis?text=Everything was great during our stay. We ordered a queen size room on the second floor. The room that we stayed in was clean and spacious. It has everything in the room that we need, also well equipped kitchen, coffee maker and so on. Bathroom was clean, lots of space and clean towels. wifi was free and works fine. room was very clean and cleaned on daily basis. Breakfast was a little bit small, but very tasty. Also, the spa was included, thats great. The activities that the hotel proposed were also great. It was also close to the beach, also not far from the restaurants and shopping. Hotel was also nice and renovated, staff desk was very friendly and helpful. Overall this place was excellent and exceeded my expectations. Recommend this place to everyone, we will definitely come back.&title=Excellent Choice' --header 'Authorization: Bearer YOUR_API_KEY'
Header | Description |
---|---|
Authorization
|
[Required] Should be Bearer access_key . See "Your API Access Key" above when you are subscribed. |
No long-term commitment. Upgrade, downgrade, or cancel anytime. Free Trial includes up to 50 requests.
The Run Analysis endpoint returns a comprehensive output that includes general sentiment, categories, aspects, semantic analysis, and a semantic summary of the hotel review provided.
The key fields in the response include "general_sentiment," "categories," "aspects," "semantic_analysis," and "semantic_summary," each providing insights into different dimensions of the review.
The response data is structured in a JSON format, with each key representing a specific aspect of the analysis. For example, "general_sentiment" indicates overall sentiment, while "aspects" details specific elements mentioned in the review.
The endpoint provides insights into customer sentiment, identifies key categories and aspects of the review, and offers a semantic summary, helping users understand customer feedback comprehensively.
Users can customize their requests by providing specific hotel review text to the Run Analysis endpoint, allowing for tailored sentiment analysis based on individual customer feedback.
The API utilizes a collection of over 149 semantic models specifically designed for the hospitality industry, ensuring that the analysis is relevant and accurate for hotel reviews.
Data accuracy is maintained through the use of specialized semantic models that are continuously refined based on industry trends and user feedback, ensuring reliable sentiment analysis.
Typical use cases include monitoring customer satisfaction, generating detailed reports on guest preferences, and enhancing marketing strategies by highlighting positive aspects of the hotel experience.
Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.
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Prices are determined by a recurring monthly or yearly subscription, depending on the chosen plan.
API calls are deducted from your plan based on successful requests. Each plan comes with a specific number of calls that you can make per month. Only successful calls, indicated by a Status 200 response, will be counted against your total. This ensures that failed or incomplete requests do not impact your monthly quota.
Zyla API Hub works on a recurring monthly subscription system. Your billing cycle will start the day you purchase one of the paid plans, and it will renew the same day of the next month. So be aware to cancel your subscription beforehand if you want to avoid future charges.
To upgrade your current subscription plan, simply go to the pricing page of the API and select the plan you want to upgrade to. The upgrade will be instant, allowing you to immediately enjoy the features of the new plan. Please note that any remaining calls from your previous plan will not be carried over to the new plan, so be aware of this when upgrading. You will be charged the full amount of the new plan.
To check how many API calls you have left for the current month, refer to the βX-Zyla-API-Calls-Monthly-Remainingβ field in the response header. For example, if your plan allows 1,000 requests per month and you've used 100, this field in the response header will indicate 900 remaining calls.
To see the maximum number of API requests your plan allows, check the βX-Zyla-RateLimit-Limitβ response header. For instance, if your plan includes 1,000 requests per month, this header will display 1,000.
The βX-Zyla-RateLimit-Resetβ header shows the number of seconds until your rate limit resets. This tells you when your request count will start fresh. For example, if it displays 3,600, it means 3,600 seconds are left until the limit resets.
Yes, you can cancel your plan anytime by going to your account and selecting the cancellation option on the Billing page. Please note that upgrades, downgrades, and cancellations take effect immediately. Additionally, upon cancellation, you will no longer have access to the service, even if you have remaining calls left in your quota.
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To give you the opportunity to experience our APIs without any commitment, we offer a 7-day free trial that allows you to make up to 50 API calls at no cost. This trial can be used only once, so we recommend applying it to the API that interests you the most. While most of our APIs offer a free trial, some may not. The trial concludes after 7 days or once you've made 50 requests, whichever occurs first. If you reach the 50 request limit during the trial, you will need to "Start Your Paid Plan" to continue making requests. You can find the "Start Your Paid Plan" button in your profile under Subscription -> Choose the API you are subscribed to -> Pricing tab. Alternatively, if you don't cancel your subscription before the 7th day, your free trial will end, and your plan will automatically be billed, granting you access to all the API calls specified in your plan. Please keep this in mind to avoid unwanted charges.
After 7 days, you will be charged the full amount for the plan you were subscribed to during the trial. Therefore, itβs important to cancel before the trial period ends. Refund requests for forgetting to cancel on time are not accepted.
When you subscribe to an API free trial, you can make up to 50 API calls. If you wish to make additional API calls beyond this limit, the API will prompt you to perform an "Start Your Paid Plan." You can find the "Start Your Paid Plan" button in your profile under Subscription -> Choose the API you are subscribed to -> Pricing tab.
Payout Orders are processed between the 20th and the 30th of each month. If you submit your request before the 20th, your payment will be processed within this timeframe.
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